Plan Your Visit
Ticket Prices
| Adult | Child | Family* | |
| Standard Price | £21.75 | £14.75 | £68 |
| Off-Peak (Wed & Thurs only, from 22 Nov- 8 Dec) | £19.75 | £13.25 | £59.75 |
| Early Bird Discount (Valid until 31 July) | £19.75 | £13.25 | £59.75 |
* Family tickets include access for two adults and two children. Children 2 and under go free.
Opening Times
Friday 22 November – Sunday 31 December
(closed Christmas Day)
*Closed Mondays & Tuesdays until 16 December
Entry times*: 4.30pm, 5pm, 5.30pm, 6pm, 6.30pm, 7pm, 7.30pm, 8pm
*We recommend allowing 1.5 hours to complete the trail. AGLOW at Auckland Palace will close at 10pm, with last entry at 8pm.
Food & Drink
There are plenty of tasty treats to enjoy, with refreshments at the start and end of the trail. Indulge in delicious festive food and drink, with hot and cold options available.
We cater for all dietary requirements including vegan and gluten free.
Please note, we only accept card payment.
Accessibility
We have introduced an accessible route for AGLOW this year, to make sure that as many people can enjoy the trail as possible.
The accessible route is a shorter version of the full AGLOW trail, which includes the Son et lumière projection on Auckland Palace, the Bowling Green and the light tunnel (installations 1-4 on the AGLOW map).
Due to the topography of the site and the uneven terrain isn’t possible to make the entire trail fully accessible for mobility scooters or wheelchairs.
Free carers tickets are available for AGLOW.
For a fully accessible experience, you might also like to visit Christmas at the Palace.
Sensory Sessions
We have sensory sessions available for guests who would prefer to experience the magic of AGLOW at a more relaxed pace.
Sensory sessions are available on Thursday 28 November, Thursday 5 December and Thursday 12 December at 4:30pm and 5:00pm.
Where We Are
Auckland Palace is located in Bishop Auckland, County Durham, approximately 12 miles south of Durham, 13 miles north of Darlington, 25 miles west of Middlesbrough and 30 miles south of Newcastle-upon-Tyne.
Parking
FREE parking will be available after 4.30pm on AGLOW event days at North Bondgate car park. If using a sat nav, the postcode is DL14 7PG.
There are electric car charging points in North Bondgate car park.
Getting Here
From the North
From the A1 motorway, take the A688 from Durham Services (J61) towards Bishop Auckland. After travelling past the Park Head Hotel, turn right at the roundabout on to Durham Road for 1.2 miles, before turning right on to Castle Chare. Drive through the Market Place and bear left on to North Bondgate. The car park is on your right.
From the South
From the A1 motorway, take the A68 (J58) to Bishop Auckland. At the roundabout, join the A6072 for approximately six miles, before turning right on to the A688. At the second roundabout, turn left onto the A689. Continue along the A689 through Bishop Auckland, then turn right on to High Bondgate, before continuing on to North Bondgate. The car park is on your left.
Our nearest station is Bishop Auckland, which is about a fifteen-minute walk from the Market Place.
Trains to Bishop Auckland depart every hour from Darlington, the nearest mainline station, and the train journey takes approximately 25 minutes.
Darlington station is on the East Coast Mainline, with excellent connections to major cities including Durham (20 minutes), York (30 minutes), Newcastle (30 minutes), Edinburgh (2.5 hours) and London (2.5 – 3 hours).
Visit the National Rail or Trainline website for more information and to plan your journey.
Bishop Auckland has regular bus connections around the region.
Go North East run The Castles Express from Newcastle to Bishop Auckland.
For local taxi services please click here.
Where to Stay
If you’re travelling from further afield, why not stay overnight in Bishop Auckland?
Park Head Hotel
Ideally located on the outskirts of Bishop Auckland, Park Head Hotel offers 38 stylish en-suite rooms from singles and doubles to family suites.
Auckland Palace Estate Residences
Enjoy the ideal blend of comfort and luxury, with a range of properties available to choose from.
Whether you are looking for a cosy cottage or contemporary apartment, Auckland Palace Estate Residences, nestled in the heart of Bishop Auckland, are tailored to craft your ideal retreat.
